Dice VIP Privacy Policy — Your Data, Our Responsibility

Dice VIP ("Dice", "we", "us") is one of Bangladesh's most trusted online betting and gaming platforms. We believe that every member's privacy is a fundamental right. This Privacy Policy ("Policy") explains how Dice VIP collects your personal information, why we collect it, and how we keep it safe.

This policy applies to the https://dice-vip.com website, mobile app, and all services offered by Dice VIP. By registering or using our services, you agree to this Privacy Policy.

This Privacy Policy is written to help Bangladesh members understand it with ease. In the event of any legal dispute, the original English version shall take precedence.

Dice VIP collects certain necessary information to provide you with the best experience. Below is a detailed breakdown of what data is collected, when, and why.

Without certain required information, some services may be restricted — for example, KYC verification is mandatory before making a withdrawal.

Dice VIP uses your data for legitimate purposes only. We never use your information unnecessarily.

• Account Management: Confirming registration, securing login sessions, and verifying identity.
• Transaction Processing: Processing deposits, sending withdrawals, and issuing bonuses.
• Service Improvement: Analyzing your usage patterns to improve and optimize the platform.
• Security Verification: Verifying information to prevent fraud and money laundering.
• Legal Obligation: Providing information required by regulatory authorities.
• Customer Support: Addressing your complaints and questions accurately.
• Personalized Experience: Offering bonuses and promotions tailored to your preferences.

Dice VIP does not sell your personal data to third parties. However, there are limited circumstances in which data may be shared.

• Payment Providers: Only the information necessary to process transactions is shared with payment gateways such as Mobile Pay, Nagad, and Rocket.
• Security Partners: Only the minimum necessary information is shared with trusted security providers for fraud detection and prevention.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a law enforcement authority.
• Business Changes: In the event of a merger, your information may be transferred to the acquiring company, subject to the same terms of this Policy.

Dice VIP's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve the quality of our services.

Optional cookies can be disabled at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Dice VIP uses industry-leading technology to protect your data. Our security framework ensures protection across multiple layers.

• 256-bit SSL/TLS Encryption: All data transmissions are carried out over encrypted channels.
• Two-Factor Authentication (2FA): SMS OTP verification as an added security layer for your account.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Firewall & DDoS Protection: Protecting our servers and data from cyberattacks.
• Access Control: Only authorized personnel have access to specific data.

Dice VIP does not retain any data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration your account is active and up to 5 years after closure.
• Transaction Records: A minimum of 7 years, as required by financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Log Data: Up to 12 months.
• Customer Support Conversations: Up to 3 years.

As a Dice VIP member, you have several important rights over your personal data.

Dice VIP strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect or retain any data from minors.

If a minor is found to have registered using a false age, their account will be immediately closed and all collected data will be securely deleted.

Dice VIP reserves the right to update this Privacy Policy as needed. Members will be notified of any significant changes via email or platform notification.

• Updated policies take effect 7 days from the date of publication.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• The date of the latest update will always be shown at the top of this page.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please don't hesitate to get in touch. Our privacy team is always here to help.