Dice VIP FAQ — All Your Questions Answered in English

Under Dice VIP's rules, each person may only hold one account. Opening multiple accounts is strictly prohibited and may result in account termination. If you're experiencing any issues, please contact our support team.

Login page click the "Forgot Password?" link. Enter your registered mobile number or email and a verification code will be sent to you. Use the code to set a new password. The whole process takes about a minute.

Enter the OTP sent to your registered mobile number to verify your account. To process withdrawals, you may need to upload a photo of your National ID or passport. Verification is usually completed within 24 hours.

To close your account, email support@dice-vip.com. Make sure to withdraw any remaining balance before the account is closed. As part of our responsible gaming commitment, temporary or permanent account suspension is also available.

Dice VIP supports all major mobile banking methods in Bangladesh, including Mobile Pay, Nagad, Rocket, and Upay. Bank transfers are also supported. All methods are processed instantly.

The minimum deposit on Dice VIP is BDT 500, and the maximum single deposit is BDT 50,000. VIP members enjoy higher limits. For more details, Financial Transactions view the page.

Withdrawals typically arrive within 15 minutes to 2 hours of submitting your request. Bank transfers may take 1–2 business days. All withdrawal requests go through a verification process, so some processing time is expected.

Dice VIP does not charge any fees on deposits. However, your mobile banking provider may apply a small transaction fee. Withdrawals are also generally free of charge.

Wait 30 minutes first. If the funds still haven't arrived, email support@dice-vip.com with your transaction ID and a screenshot. Our team will resolve it promptly.

After your first registration, you'll receive a 100% welcome bonus on your initial deposit. That means a deposit of ৳1,000 earns you an extra ৳1,000 in bonus funds. Wagering conditions apply.

To withdraw a bonus, you must meet the wagering requirements. Typically, you need to wager 10–20x the bonus amount. Once the conditions are met, the bonus converts to cash. For details, Promotions page Yes.

Dice VIP offers a weekly cashback program. A set percentage of your total losses for the week is credited back to your account every Monday. The cashback rate varies by VIP tier. For more details, Rewards page check it out.

Yes, Dice VIP has a referral program. When someone signs up using your referral code and makes their first deposit, you earn a bonus. You can find your referral code in your account dashboard.

The minimum bet on Dice VIP is BDT 10, and the maximum bet varies by market. Typically, the maximum single bet ranges from BDT 10,000 to BDT 50,000. For more details on betting limits, On the Bet page, Learn more.

Once a bet is confirmed, it generally cannot be cancelled. However, some matches offer a "Cash Out" feature that lets you sell your bet at a set value while the match is still in progress. If the cash out option is available, it will appear in your account.

If a match is cancelled, postponed, or left incomplete, your stake is generally refunded. The refund is processed within 24–48 hours.

An accumulator or parlay bet lets you combine multiple match outcomes into a single wager. Get them all right and you win big — but one wrong pick and the entire bet is lost. To learn more, Bets page check it out.

Yes, Dice VIP uses SSL encryption to keep all your data secure. Our payment gateway complies with PCI DSS standards. Your personal information and funds are fully protected.

Go to "Security Settings" in your account dashboard and enable two-factor authentication. An OTP will be sent to your mobile with every login, giving your account an extra layer of protection.

If you notice any unfamiliar login or transaction on your account, change your password immediately and contact us at support@dice-vip.com. We'll investigate promptly and secure your account.

Dice VIP offers betting on 30+ sports, including cricket, football, tennis, badminton, and kabaddi. Bangladeshi players get special odds on cricket and football markets. To learn more, Sports Betting page check it out.

Live betting lets you place bets in real time while a match is in progress. Odds update every moment. Log in and On the Sports page, go and place bets on live matches from the "Live" tab.

Dice VIP displays odds in both decimal and fractional formats. Decimal odds of 2.50, for example, mean a BDT 100 bet returns a total of BDT 250 (BDT 150 profit). You can choose your preferred format from Account Settings.

Log in to your account and On the Jackpot page, head there. You'll find a variety of jackpot games — once you place the required bet amount, you're automatically entered. A portion of every bet goes into the jackpot pool.

If you win a jackpot, the amount will be credited to your account balance automatically, and you'll receive an email/SMS notification. Large jackpot wins may require identity verification. Withdrawals follow the standard process.

Yes, Dice VIP's Live Casino is fully mobile-optimized and runs smoothly on both Android and iOS devices. With a solid internet connection, you can enjoy HD-quality gameplay with live dealers.

Dice VIP is an internationally licensed platform that operates in full compliance with international regulations. We take responsible gaming very seriously. To learn more, Responsible Gaming view the page.

Yes, Dice VIP's customer support is fully available in Bengali. Live chat, email, and phone support are offered 24/7. Email us at support@dice-vip.com and you'll receive a response within 2 hours.

Only individuals aged 18 and above are permitted to open an account and place bets on Dice VIP. We enforce strict age verification measures to protect minors.

No app download needed — you can access all Dice VIP features directly from your mobile browser. The website is fully mobile-responsive. Just visit dice-vip.com and Log In or Register।